Fraikin : roulez, nous faisons le reste
index > location vehicule > en > valeurs groupe
The values of the Fraikin Group expressed in eight key points
Fraikin: 100% customer-focused
Customers
Customers are our core value. Through our customers, we have become one of Europe's leaders in our business area. With our 230 European service centres, we have forged close links with our customers and their needs, as part of a culture of service that is shared by all.
Customer satisfaction demands an uncompromising commitment to quality, innovation and service efficiency. It involves matching our services to customer requirements as well as anticipating our customers' future needs.
Customer satisfaction demands an uncompromising commitment to quality, innovation and service efficiency. It involves matching our services to customer requirements as well as anticipating our customers' future needs.
Growth
Fraikin is a dynamic, ambitious group with the resources to pursue strong growth. A process illustrated by the acquisition of Transfleet in the UK, and Locafroid (now Fraikin Locatrailers) in France, and the opening of two foreign subsidiaries in 2006: Fraikin Polska and Fraikin Swiss.
To serve and work with our customers, we are committed to pursuing this growth.
To serve and work with our customers, we are committed to pursuing this growth.
Experience
The Fraikin Group is built on strong values developed in more than sixty years of experience. We aim to bring our customers the benefits of this experience and to carry it forward.
Our commitments
Our service offering meets all your needs for the rental of industrial, utility and commercial vehicles.
We respond to all your needs.
We supply you with the right vehicle at the right time.
Our "made-to-measure" offering is based on a detailed study of your needs. We have no "off the peg" solutions.
We respond to all your needs.
We supply you with the right vehicle at the right time.
Our "made-to-measure" offering is based on a detailed study of your needs. We have no "off the peg" solutions.
People
Our corporate culture is customer- and people-focused.
Our service centres are people-sized: we have no franchisees and no agents. Only Fraikin employees committed to working with our customers.
Each of us is responsible for contributing to the development of the Group. Through each decision and each action, we aim to increase the economic value of the Group.
The Fraikin Group takes all measures to enable employees to express and develop their potential and know-how.
The working organisation of the Fraikin Group reflects the requirements of our business activity. It is designed to continuously develop our professional standards and to promote the personal and profesional development of all employees, in line with Group values.
Our proactive growth and development strategy creates major career opportunities for all those who are committed to working with our customers day by day and who thus represent real value for the Group.
Our Human Resources policy is designed to enhance in-house skills through an ambitious training policy and attractive internal promotions. We have also developed and implemented a motivating profit-sharing policy for our employees.
Our service centres are people-sized: we have no franchisees and no agents. Only Fraikin employees committed to working with our customers.
Each of us is responsible for contributing to the development of the Group. Through each decision and each action, we aim to increase the economic value of the Group.
The Fraikin Group takes all measures to enable employees to express and develop their potential and know-how.
The working organisation of the Fraikin Group reflects the requirements of our business activity. It is designed to continuously develop our professional standards and to promote the personal and profesional development of all employees, in line with Group values.
Our proactive growth and development strategy creates major career opportunities for all those who are committed to working with our customers day by day and who thus represent real value for the Group.
Our Human Resources policy is designed to enhance in-house skills through an ambitious training policy and attractive internal promotions. We have also developed and implemented a motivating profit-sharing policy for our employees.
Solutions
We are first and foremost a solutions provider.
We have the material and manpower resources to develop solutions that relieve our customers of all administrative, technical and economic constraints.
We have the material and manpower resources to develop solutions that relieve our customers of all administrative, technical and economic constraints.
Technology
Technology is at the heart of our business.
Every day, we aim to anticipate new technologies and new standards and to assist our customers in managing these changes.
Our proactive, winning teams adapt to changing customer requirements and continuusly adapt their service offering to create new products and find new niches.
Our aim is to remain on the cutting edge of innovation for our customers.
We have dynamic, motivated teams made up of qualified, multi-skilled personnel who bring real passion to their job.
Every day, we aim to anticipate new technologies and new standards and to assist our customers in managing these changes.
Our proactive, winning teams adapt to changing customer requirements and continuusly adapt their service offering to create new products and find new niches.
Our aim is to remain on the cutting edge of innovation for our customers.
We have dynamic, motivated teams made up of qualified, multi-skilled personnel who bring real passion to their job.
Partnership
The Group involves its suppliers in its European development. By meeting our requirements, our suppliers contribute to our growth and to our position a European leader.
This partnership is based on good relations and on mutual trust.
This partnership is based on good relations and on mutual trust.
Fraikin: a leader in quality, a leader in services
230 Fraikin Service Centers in Europe
58.000 vehicules for short-term, medium-term and long-term hire.
58.000 vehicules for short-term, medium-term and long-term hire.
